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Check out our guide for frequently asked questions.

if you need help with something else feel free to contact us

  • Are The Samples Compatible With My DAW?
    Yes, all our samples are coming in .WAV format and are compatible with every major DAW and/or audio software and most hardware samplers.
  • How Can I Download My Products?
    After you have ordered a pack or digital product from our shop, we will email you a download link. All links are active for 30 days after purchase.
  • Are The Samples Royalty-Free?
    Yes, all our samples are royalty-free and you can use them in your projects without any copyright worries.
  • How Can I Unpack The Files?
    We provide our sample packs and digital products in a compressed .ZIP format. To extract the files you can use your system integrated tools or download programs like "WinRar" or "7zip" for WINDOWS or “The Unarchiver“ for MAC.
  • Can I Release My Song With Your Samples In It?
    You are allowed to use all our samples in your music projects and publish them without any restrictions but you are not allowed to commercially sell our samples individual or use them to generate new sample packs or other digital products.
  • What If I Need a new Download Link?
    If you need a new link due to lost files or because you changed systems you can send us an email and we will provide you with a new link within 48 hours.
  • Where Are Your Modules Manufactured?
    All our modules are manufactured, tested and calibrated in Germany with the highest quality standards.
  • Do Your Modules Come With A Warranty?
    Yes, all our modules come with 24 Month of full guarantee.
  • How Long Does It take For You To Ship My Order?
    Most of our modules are in stock and ready to ship. In case we need to build them first it usually does not take longer than 2 days before we send out the order.
  • Are You Shipping To Any Destination?
    Yes, we ship all our eurorack modules worldwide to any destination accessible for postal carriers.
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